⏳ Working hours:
Technical support is provided from 11-00 to 20-00 (UTC 3 Moscow) average response time is up to 2 hours. Daily limit for replenishment is 10,000 rubles. We can replenish more, but to do this, contact support via the "Correspondence with the seller" tab.
Automatic replenishment of the balance in Steam allows you to instantly purchase new games, DLC and other digital goods. After completing the payment, your order will be processed automatically. To place an order, specify:
1. Login from Steam (not a nickname, not a link to a profile) only the login used when logging in.
2. The amount of replenishment in rubles (not payment, but replenishment "RUB balance" - this is the amount that will be credited to the Steam account).
📍Please note: in case of successful payment to an incorrectly specified login, no refund will be made. Claims in such cases are not accepted. Before paying, we strongly recommend that you check the accuracy of the entered data.
📍If the region of your account differs from that specified in the description, a refund is not possible. Please read the description carefully.
📍ATTENTION: if you have a new account that has never been replenished, we do not recommend purchasing a top-up, as Steam can change your region to the CIS with the USD currency (prices will be higher and not in rubles). It will not be possible to return the region back to the Russian Federation due to sanctions, and we will not be able to cancel such a payment.
📍If you ignore the account requirements and still try to pay for the purchase, the funds will not reach your account.
📍If you are in Crimea, LPR and DPR.:
- you must close the client on your PC 30-45 minutes before payment and turn off the mobile Internet on your smartphone or switch it to airplane mode. After the payment is made, as soon as you receive confirmation of a successful transaction on our website, you can open Steam. You can also track the replenishment status by email - you will receive a notification from Steam. Please note that Steam blocks sending payments during an active session from a location in: Crimea, LPR and DPR (therefore, without changing your geolocation or disconnecting the Internet, you will not be able to replenish your account).