After payment, you receive a unique payment code. Send it and the account data that needs to be unblocked to the seller in a correspondence

If you have already made many attempts to unblock the account yourself, you need to wait from 1 to 3 days until SMS from the account starts to be sent again

We will help you! Contact us!

Your account has been locked
We´ve detected some activity that violates our Microsoft Services Agreement and have locked your account.
How to appeal this and unlock your account
Choose Next and we´ll send a verification code to your phone . After you enter the code, you can get back into your account.

VERY IMPORTANT: if you have a problem logging into your old account where your Russian phone number is linked - WE CANNOT HELP, SMS messages have been hard to come to Russian numbers since the summer of 2024. If you cannot log into your account - wait until SMS messages start being sent again or try deleting the linked number through the form when logging into your account. Thank you for your attention!