Final exam RFEI "Sales Management".

Answers to the 50 questions in the form of a table.

A separate file containing all the questions.

Here are the first three questions:


1. Efficient and effective achievement of the goals of the sales force, through planning, recruitment, training and personnel management, and control of organizational resources, is called:

a) sales management;

b) marketing management;

c) control of personnel.


2. The main purpose of the sales manager:

a) planning of sales staff;

b) to achieve a certain level of sales, profits and customer satisfaction;

c) the development of the strategy needed to achieve the goal.


3. Planning - is:

a) the employer's efforts aimed at building trade workers necessary working culture and a positive attitude towards work, as well as to provide them with the knowledge needed for the sale of goods / services;

b) a deliberate, systematic process of making decisions about the goals and objectives to be followed by an employee, a group of people, the functional unit or the organization as a whole in the future, as well as decision-making on the use of the resources needed to achieve the objectives;

c) the ability to influence individuals and groups of people, directing their efforts to achieve the goals of the organization.


etc ....

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