If you receive a message when logging into your account:
"
Your account has been locked
We've detected some activity that violates our Microsoft Services Agreement and have your account locked.
How to appeal this and unlock your account
Choose Next and we'll send a verification code to your phone. After you enter the code, you can get back into your account.
"

We will help you unblock your account.

Do not try to receive SMS yourself, they do not arrive. If you have already tried and when you try again you receive the message “Something went wrong”, after several attempts your account will receive a temporary ban on sending SMS that is valid for 24 hours.
In this case, write to us within 24 hours