Task 1. Describe your ability to communicate, using the communicative personality traits known to you.

Task 2. Classify the types of gestures that you use in business communication.

Task 3. Indicate the psychological methods of achieving disposition to yourself interlocutor

Task 4. What are the six rules of Dale Carnegie, following which allows you to influence people.

Task 5. Specify the sequence of basic actions that must be taken in the process of preparing for a business conversation.

Task 6. Basic rules that are recommended to follow when communicating by telephone?

Task 7. Analyze the industrial conflict in which you happened to be a participant (designate the type of conflict, highlight its phases, ways out of it).

Task 8. The ability to listen is the most difficult of all human skills. What's stopping you from listening?

Task 9. Why is it worthwhile to identify the best alternative to a failed deal before negotiations?

Task 10. What should be done to improve in business communication?