Exercise 1.
Examine the Introduction and Chapter 1, para. 1.1 ..
Choose the correct answer to the question, and note the card answers.
Item 1. Business communication based on knowledge:
1. Sociology;
2. Psychology;
3. Management;
4. Logic;
5. All the above disciplines.
Question 2. The verbal means of communication include:
1. speaking;
2. The written word
3. The oral and written language;
4. The tone of voice;
5. literacy.

Northwest Center for Russian-British Higher School of Management
IMEI