INTRODUCTION 4
Chapter 1. Theoretical bases of management process further staff training 8
eleven. The concept of training and management of staff training 8
12. Analysis of the need for additional training 13
13. The methods and forms of training 19
1.4.Otsenka effectiveness of training 26
CHAPTER 2. ANALYSIS personnel training system of "Hansen METALLVERKE AKTIENGESELLSCHAFT." 38
2.1. General characteristics of the company "Hansa Aktiengesellschaft Metallverke." 38
2.2. Analysis of training and the definition of training needs 41
2.3.Analiz personnel training system in the Moscow office of the UAR "Metallverke Hansa Aktiengesellschaft" 47
CHAPTER 3. BUILDING SYSTEMS additional training 56
3.1. Development of additional training 56
3.2. Substantiation of the effectiveness of proposed measures 62
Conclusion 67
References 70

Diploma attached slides and report